Gaming at Crikcex should always be fun — a form of entertainment, not a way to make money or escape problems. We provide the tools, information, and support you need to keep your gaming experience positive and in control.
If you feel your gaming is getting out of hand, our support team is available around the clock. Reach out — no judgment, just help.
Contact Support Visit FAQAt Crikcex, responsible gaming is not just a policy page — it is a core part of how we operate. We believe that every player deserves a safe, fair, and enjoyable experience on our platform. That means giving you real tools to manage your play, not just words on a screen.
Responsible gaming means understanding that gambling is a form of entertainment with real financial risk. It means setting limits before you start, sticking to a budget you can afford to lose, and recognising when gaming stops being fun . It means knowing that chasing losses is one of the most common traps in gambling — and that Crikcex will never encourage you to do it.
We are committed to providing a platform where responsible gaming is easy to practise. Every tool we offer — deposit limits, session timers, cool-off periods, and self-exclusion — is available for free, instantly, and without any pressure or penalty for using them.
Crikcex also takes underage gambling extremely seriously. Our platform is strictly for players aged 18 and above. We use identity verification at registration and during KYC review to ensure no minors can access real-money games on Crikcex.
Using Crikcex's responsible gaming tools will never affect your account standing, bonus eligibility, or withdrawal rights. These tools exist for your benefit — use them freely.
Every responsible gaming tool on Crikcex is free, instant, and available directly from your account settings or by contacting our support team.
Set a maximum amount you can deposit into your Crikcex account per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Raising it requires a 24-hour cooling period to prevent impulsive decisions.
Define the maximum amount you are comfortable losing in a given time period. When your net losses hit the limit you have set, Crikcex will automatically prevent further play until the period ends. This tool is especially useful for players who want a hard financial boundary without having to track every bet manually.
Set a maximum session duration so Crikcex automatically logs you out after a set period of continuous play. You will receive a reminder notification 10 minutes before your session limit is reached. This helps prevent the kind of extended play sessions where time can slip away unnoticed — a common pattern in problem gambling.
Take a short break from Crikcex without permanently closing your account. Cool-off periods range from 24 hours to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. Your account balance is preserved and you can withdraw funds at any time during the cool-off period by contacting support.
If you feel you need a longer break, self-exclusion blocks your Crikcex account for a minimum of 6 months. You can also choose permanent self-exclusion, which closes your account indefinitely. During self-exclusion, Crikcex will also suppress all marketing communications to your registered contact details.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have won or lost in the current session. Reality checks appear as a pop-up at intervals you choose — every 30, 60, or 90 minutes. You can choose to continue playing or end your session when the reminder appears.
Setting up your responsible gaming preferences on Crikcex takes less than two minutes. Here is how to do it:
Visit crikcex.net and log in using your registered mobile number and password. If you have two-factor authentication enabled, complete the verification step.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu. On mobile, this is accessible from the hamburger menu.
Find the "Responsible Gaming" tab in your account settings. All available tools — deposit limits, loss limits, session timers, cool-off, and self-exclusion — are listed here.
Choose the tools you want to activate and enter your preferred limits or durations. Confirm your selection. Most limits take effect immediately. Increases to existing limits have a 24-hour delay.
If you cannot access your account settings or need immediate help — for example, to activate self-exclusion urgently — contact our support team at [email protected]. We are available 24/7 and will action your request without delay.
| Tool | Options | Takes Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately |
| Loss Limit | Daily / Weekly / Monthly | Immediately |
| Session Timer | 30 min / 1 hr / 2 hr / Custom | Immediately |
| Reality Check | Every 30 / 60 / 90 min | Immediately |
| Cool-Off Period | 1 day to 6 weeks | Within 1 hour |
| Self-Exclusion | 6 months / 1 year / Permanent | Within 24 hours |
Once a self-exclusion is activated, it cannot be reversed before the chosen period ends. This is intentional — it is designed to protect you during a vulnerable period. Please think carefully before selecting the duration.
All responsible gaming tools are completely free to use. Crikcex will never charge a fee, reduce your bonus eligibility, or penalise your account in any way for using these features.
Problem gambling can develop gradually. Recognising the early signs is the first step toward getting back in control. If any of these sound familiar, please reach out.
Continuing to play in an attempt to win back money you have already lost, often increasing bet sizes to recover faster.
Feeling the need to conceal how much time or money you spend on gaming from family members or close friends.
Spending money on gambling that was set aside for essential expenses like rent, food, bills, or family needs.
Repeatedly trying to cut down or stop gambling but finding yourself unable to follow through on that decision.
Missing work, neglecting family obligations, or withdrawing from social activities because of time spent gambling.
Using gambling as a way to cope with stress, anxiety, depression, or other emotional difficulties rather than for entertainment.
Taking loans, borrowing from friends or family, or using credit to fund gambling activity.
Regularly playing for much longer than you intended, losing awareness of how much time has passed during a session.
Feeling restless, irritable, or anxious when you are not gambling, or when you try to reduce how much you play.
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use Crikcex's self-exclusion tool and speak to a trusted person in your life. You can also contact our support team at [email protected] — we will help you access the right tools without any judgment.
This is not a clinical diagnostic tool — it is a simple self-check to help you reflect on your gaming habits. Tick any statements that apply to you over the past 30 days.
Select all that apply to you honestly. Your answers are not stored or shared.
These are the habits that separate recreational players from those who develop problems. Simple to follow, genuinely effective.
Decide how much you can afford to spend before you start playing — not after. Treat it like a ticket price for entertainment, not an investment.
Set a time limit before each session and stick to it. Enable Crikcex's session timer so the platform reminds you when your time is up.
If you have hit your loss limit for the day, stop. Chasing losses almost always leads to bigger losses. Walk away and come back another day.
Step away from the screen regularly. A short break helps you stay clear-headed and prevents the kind of fatigue that leads to poor decisions.
Treat Crikcex as entertainment. Wins are a bonus, not an expectation. If you are playing primarily to make money, that is a warning sign.
Avoid gaming when you are stressed, angry, or emotionally low. Emotional states impair judgment and increase the risk of impulsive decisions.
Make sure gaming is just one of many activities in your life. Maintaining hobbies, social connections, and other interests keeps gaming in perspective.
If gaming is causing stress in your life, talk to a trusted friend, family member, or our support team. You do not have to deal with it alone.
Crikcex is strictly an 18+ platform. We take our responsibility to prevent underage gambling seriously and have multiple layers of protection in place to ensure minors cannot access real-money games on our platform.
If you are under 18, you are not permitted to register or play on Crikcex under any circumstances. This is not negotiable.
Every Crikcex account goes through identity verification before withdrawals are processed. We check that the account holder is a real adult — no exceptions.
If you are a parent and your child has accessed Crikcex, contact [email protected] immediately. We will suspend the account, return all funds, and delete all associated data within 24 hours.
Attempting to register on Crikcex while under 18 is a violation of our Terms and Conditions and may be reported to relevant authorities.